Manage Your DME Spend
Join the open Parachute ecosystem to reduce friction in DME ordering, reduce costs for all stakeholders, and improve outcomes for plan members.
Our Value Proposition for Health Plans
Visibility from order creation to fulfillment
Display DME formulary, pricing, and preferences at the product/SKU level
Prior authorization automation, routing, and integration
Display your supplier network and preferences by product
Reporting on suppliers, products, and physicians for ongoing savings and adjustments
The Parachute Platform Difference
Parachute Health’s existing end-to-end integration across the entire value chain - from provider EHRs through to supplier RCM systems.
Our partnerships with major Health Systems, EHRs, DME Suppliers, and Supplier RCM systems allow us to have unprecedented access with automated insights.
Clinicians enter orders into their existing EHR and they flow through the Parachute Platform and into DME Suppliers’ RCMs seamlessly.
Providers and Suppliers have already chosen our ecosystem, leading it to be rolled out across the U.S. and ready for payers to influence rather than shifting or changing stakeholder workflows.
Most traditional ways of managing DME are focused on provider friction and manual intervention as part of the prior authorization. The Parachute Platform creates the same outcomes in a provider-friendly way at the point of order entry.
Other platforms are focused on intercepting orders to manually enforce and create benefit adherence which delays patient care, restricts provider choice, and hurts quality - even when it’s not necessary.
20% Reduction in Call Center phone calls
- Delivery status transparency
- Digital communication
- Authorization integration
25% Decrease in Substantiated Grievances
- Formulary management
- Delivery transparency
- Supplier scorecards enable vendor accountability
58% Consolidation in Vendor List to Focus on Highest Quality Vendors
12
Vendors of Variable Quality
5
High-Quality Vendors
Realized Operating Cost Efficiencies via Automation
• Closely integrated systems allow for smooth data flow
• No double documentation (between EHR, Auth Manager, the Parachute Platform, and the Supplier’s ERP
Increased Member Satisfaction with More Timely Deliveries
• Quarterly vendor monitoring to assess quality of member experience
• Digitized formulary compliance so members received negotiated products
• Delivery status transparency and digital communicationn with DME vendors
• Immediate response to member inquiries and reduced phone calls
Real-Time Delivery Status Transparency + Order and Auth Status Transparency between DME Vendor, Payor and Member results in higher member satisfaction
A Delightfully Simple Way to Manage Your DME Spend
Member Services Platform
Reduce call center wait time, and increase transparency and effective communication with our Provider Network.
Integration with Internal Systems of Record
Bi-directional integration eliminates duplicate data entry, minimizing error and delay. What’s more, Parachute Health works with your existing technology.
Electronic Prior Authorization
Electronic Prior Authorizations keep members’ DME orders moving along swiftly so suppliers get what they need and provide higher quality service.
Options for Utilization Controls
Save money by creating formulary adherence protocols, and enabling clinical quantity guidelines.
Know if a Member’s DME Delivery is Late
You’ll receive alerts and notifications if there are any issues delivering DME to a patient and you can contact the relevant staff members directly.
Data Reporting & Analytics
Track vendor performance metrics like SLAs, timeliness, outreach. Supplier and provider performance is also trackable as well as patient quality reviews.
25% Decrease in Substantiated Grievances
Case Study with Mid-Sized Health Plan
Case Study: Working with a mid-sized health plan, the Parachute Platform proved a 20% reduction in calls to the call center and 25% decrease in substantiated grievances.
Realized operating cost efficiencies through technology and automation - processing more patient orders while reallocating staff to other divisions.
The Health Plan was able to consolidate their vendor list by 58% to focus on only the highest performing DME suppliers at the lowest cost, which we identified via granular supplier scorecards.