Parachute Health is the fastest, most reliable way to order medical equipment & supplies for patients online. The online ordering platform gives you visibility into order status and real-time messaging in the platform to get your product questions answered directly from JQ Medical.
Get started right away by signing up here!
If you'd like more information, please reach out to your supplier sales representative or contact Parachute Health here.
Want to see Parachute Health in action? Sign up for one of our webinars on the Training tab.
The Facility Activation team at Parachute Health offers daily Training Sessions to assist with setup and training on the platform. Once you register for a session - you will receive a meeting invitation from one of our Team Members. We look forward to meeting with you!
Click on any of the dates below to register for an online training session. Contact your sales representative if you have any questions!
We look forward to seeing you!
Parachute is free for facilities to use.
Nope! When placing an order with Parachute, users answer a few insurance qualifying questions directly on the platform that replace the need for all physical documentation.
Specifically, by selecting the product you want and answering a few basic questions about why your patient needs that product, Parachute will generate the WOPD (sometimes called the script), the face-to-face, and in the case of Medicare/Medicaid patients, the CMN that the MD/PA/NP will ultimately sign off on.
Yes - Parachute Health is compliant with HIPAA guidelines, and completes a HIPAA compliance audit each year to ensure the safety of your patient data.
Yes. A facility can have as many users as they’d like. There are two types of users: “Admin” users and “Standard” users. Admin users can place DME orders as well as add/remove other users, while Standard users only have the ability to place orders. An Admin user must be director level or above (i.e. Director of Social Services)
Yes. Clinicians have the ability to sign orders via text message and via email, neither of which requires them to create a Parachute account.
When signing by text message or email for the first time, the MD/NP/PA will receive a link that will ask them to confirm that their identity and NPI number. Thereafter, each time the clinician receives an order, he/she will be sent a link taking them directly to Parachute’s HIPAA compliant website, where they can then approve orders with a single click. Signing digitally ensures the entire DME ordering process is paperless.
Parachute gives you the option to print out an order, have the prescriber sign the order, and then upload that signed order back into Parachute Health.Just click on “Print and Upload” in the “Signature” tab and follow the prompts.
Parachute also gives you the option to fax the script to your provider, but on average we have found that it takes doctors 4.92 days to sign faxed orders, whereas orders sent by other methods are typically signed within the same day.
Yes - you are free to include as many items as you want in the same order for the same patient.
For HIPAA compliance reasons, just like every faxed order has a name attached to it, we must know which individual placed the order, and thus facilities cannot use a generic email address to place orders.
Parachute is an ordering platform: not a supplier; we make it easier for you to connect with your supplier(s). When ordering with Parachute, you can use whatever insurance(s) are accepted by the supplier from whom you are ordering.
